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Workplace Essential Skills (SP-211009)

About The Course

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This course is designed for learners who want to develop the basic skills needed to succeed in the workplace. It focuses on building confidence, professional behaviour, communication, teamwork, problem-solving, and good work habits.

Learners will gain an understanding of workplace expectations, time management, customer service, basic digital skills, personal presentation, workplace ethics, and working with others. The course also helps learners prepare for employment, adapt to different work environments, and contribute positively as responsible team members.

Shorter version:

This course prepares learners with the essential skills needed for the workplace. It covers communication, teamwork, time management, customer service, professionalism, problem-solving, and workplace ethics to help learners become confident and reliable employees.

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