Incident Investigation Team leader

An Investigation Team Leader is responsible for leading and coordinating the investigation of incidents, accidents, near misses, complaints, or other workplace events that require formal review. The purpose of this role is to ensure that investigations are carried out in a fair, structured, objective, and professional manner.

The Investigation Team Leader guides the investigation team through each stage of the process, from the initial response and evidence gathering to root cause analysis, reporting, and follow-up on corrective actions. They ensure that all relevant facts are collected, witnesses are interviewed appropriately, and findings are based on evidence rather than assumptions.

A key part of the role is to create a non-blaming and confidential investigation environment. The Team Leader must encourage openness, maintain impartiality, and ensure that everyone involved is treated with respect. Their focus is on identifying what happened, why it happened, and what improvements are needed to prevent recurrence.

The Investigation Team Leader is also responsible for assigning roles within the investigation team, keeping the investigation on track, documenting progress, and ensuring that deadlines are met. They may liaise with management, safety representatives, employees, contractors, and other stakeholders to gather information and communicate findings.