Office Administrator (102161)

The Office Administrator qualification is designed to equip learners with a broad range of administrative, coordination, communication and support skills needed to run office operations efficiently in both public and private sector environments. It prepares learners to support management and departmental functions in areas such as administration, human resources, marketing, public relations, finance, procurement and project support. The qualification focuses on developing a well-rounded, multi-skilled office administrator who can manage office systems, handle information and records, support people processes, assist with procurement and tender administration, coordinate meetings and events, process workplace skills plan data, and maintain effective relationships with internal and external stakeholders. The curriculum also emphasizes professionalism, cultural awareness, office etiquette, customer service and readiness for work in a computerized business environment.